Privacy Policy

At Inemai, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and online shopping features.

1. Information We Collect

a. Personal Information

We may collect the following details when you enquire, place an order, or contact us:

Name
Phone number
Email address
Address / Event location
Occasion details
Order details (return gifts / custom menus)
Payment information (processed securely by third-party gateways)

b. Non-Personal Information

Browser details
Device information
IP address
Cookies for analytics and website performance

2. How We Use Your Information

Your information is used to:

Process catering and event enquiries
Fulfil return gift orders
Communicate quotes and updates
Provide customer support
Improve our website and services
Send relevant offers (only if you opt-in)

We never sell or rent your personal information.

3. Cookies

We use cookies to improve user experience, load pages faster, analyse traffic, and personalise content. You may disable cookies in your browser settings.

4. Data Security

We use secure hosting, encryption, and modern security protocols to protect your data. However, no online data transmission is 100% guaranteed.

5. Sharing of Information

We may share limited data with:

Payment gateways
Delivery partners (for return gifts)
Event vendors (only when required for your event)

All partners follow strict confidentiality practices.

6. Your Rights

You may request to:

Access your data
Update or modify your information
Request deletion of data
Opt-out of marketing communications

Write to us at mail[@]inemai.com

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page.

8. Contact Us

For privacy-related questions, contact:

Inemai Support Team

Email: mail[@]inemai.com

Phone: +91 9445668787